Return & Refund Policy

30-Day Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns
To be eligible for a return, your item must:

• Be in the same condition as when you received it

• Be unworn or unused

• Have all tags attached

• Be in its original packaging

• Include the receipt or proof of purchase

How to Start a Return
To initiate a return, please contact us at support@aquiftaglobal.com. If your return is accepted, we will provide:

• A return shipping label

• Instructions on how and where to send your package

Important: Items sent back without prior authorization will not be accepted.

Return Address:
Please contact support@aquiftaglobal.com to receive the correct return address.

Return Shipping Costs:

• If the return is due to product quality issues or incorrect/damaged items, we will cover the return shipping cost.

• If the return is due to personal reasons (e.g., changed mind, wrong size/model), the customer is responsible for the return shipping cost.

Damages and Issues
Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or incorrect so that we can resolve the issue promptly.

Exceptions / Non-returnable Items

• Custom products (special orders or personalized items)

• Sale items and gift cards

For questions about your specific item, please contact us before making a return request.

Exchanges
The fastest way to get the item you want is to return the original item first. Once the return is accepted, you may place a separate order for the replacement item.

Refunds
We will notify you once we receive and inspect your return. If approved, the refund will be processed to your original payment method. Please note that your bank or credit card company may take up to 14 days to process the refund after we have issued it.

Contact for Returns:
support@aquiftaglobal.com